Arthur listened when we told him what kind of house we wanted. He provided us with advice and guided us through what can potentially be a frustrating experience with humour. Arthur is a friendly, experienced, trustworthy agent that recognizes that his clients are clients for life. It’s not just a one-time sale. For example, my partner and I discussed how much we should bid on a house. We came up with a bid – a high one – and shared it with Arthur. He could have put his own interests first and presented the high bid. He would have likely made a sale and collected his commission. Instead, he advised us that our bid was too high for what he believed the house was worth. We didn’t buy that house but soon after, we did find the perfect house at a fair price. Now we believe that we also found the perfect agent.